Introduction
We are a Canadian-based business services provider offering a range of services to international clients. This Consent & E-Sign Policy is intended to clarify how we collect, use, and store your personal information, as well as how we utilize electronic signatures and online payment systems to facilitate transactions in compliance with Canadian law, particularly the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Immigration and Refugee Protection Act (IRPA) where applicable.
By consenting to this policy, you authorize us to collect, process, and store your data for the sole purpose of delivering our services. Additionally, you agree to the use of electronic signatures as legally binding, and acknowledge that all transactions will be conducted through secure online payment systems.
Scope of Consent
By using our services and accepting this policy, you agree to:
- The collection of personal information necessary for processing your requests, including but not limited to your name, contact details, identification numbers, payment information, and other relevant data. This may also include sensitive personal data if required under applicable immigration services.
- The use of electronic communications for correspondence, agreements, and document delivery.
- The execution of electronic signatures for all legally binding documents related to the services provided by us.
- Making all payments exclusively through secure online payment gateways, with no cash or offline payment options available.
Legal Framework and Compliance
We ensure that our data collection and e-signature processes comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Immigration and Refugee Protection Act (IRPA), and relevant Canada Anti-Spam Legislation (CASL). Your data will be used only within the legal framework and for the lawful purposes outlined below, particularly in cases involving immigration services where IRPA may apply.
Purpose of Data Collection
We collect and process personal data to:
- Facilitate and deliver the business services you have requested, including preparation of documentation, contractual agreements, or other communications related to our offerings.
- Assist in regulatory compliance, including but not limited to tax filings, immigration forms, or any other governmental submissions, if applicable.
- Communicate with you regarding updates, service statuses, or inquiries.
- Process payments using secure, third-party payment processors, in compliance with PIPEDA and other relevant financial regulations.
Your data will not be sold, shared, or used for purposes beyond those directly related to the services you request unless legally required by the Canadian government, under laws such as IRPA or PIPEDA. Any transfer of data to third parties will be solely for processing or regulatory purposes and will be carried out under strict data protection regulations.
Electronic Signature Consent
In compliance with the Electronic Transactions Act and other relevant Canadian laws, you hereby consent to the use of electronic signatures for binding agreements. This includes the following:
- Executing contracts, agreements, forms, and any other legally binding documents electronically using approved e-signature platforms.
- Treating electronic signatures as having the same legal force and validity as a handwritten signature under Canadian law, particularly as per the Electronic Commerce Protection Regulations (ECPR).
- Receiving documents, communications, and contracts electronically via email or secure web portals.
Electronic signatures may be provided by interacting with prompts such as "I Agree," "Sign Here," or similar actions that confirm your intent to accept and execute agreements electronically. These signatures will hold full legal weight under Canadian law and international electronic signature standards.
Online Payments Policy
As part of our service framework, we only accept payments through secure online channels. By using our services, you agree to:
- Process all payments through secure online payment gateways. We do not accept cash, checks, or any offline payment method.
- Use valid payment methods, including credit cards or bank transfers, that comply with international financial standards and Canadian financial regulations.
We rely on third-party payment processors that are compliant with Payment Card Industry Data Security Standard (PCI DSS) requirements. All transactions are encrypted, and your financial data is protected by multi-layer security measures.
7. Right to Withdraw Consent
You reserve the right to withdraw your consent to:
- The use of electronic signatures.
- Receiving communications electronically.
- The collection and use of personal data for the purposes described above.
To withdraw consent, you must notify us in writing via email or mail. However, withdrawing consent may affect our ability to continue providing services, as electronic signatures and online communications are integral to our business model. Withdrawal of consent will not invalidate any agreements or services already provided prior to the withdrawal.
Security of Personal Information
We are committed to ensuring the confidentiality and security of your personal data in accordance with PIPEDA, IRPA, and the General Data Protection Regulation (GDPR), where applicable. Your data is protected through encryption, secure storage, and limited access protocols. In particular:
- All personal data is stored on encrypted servers, and access is limited to authorized personnel only.
- Secure Socket Layer (SSL) technology is used for all online transactions to safeguard sensitive financial information.
- Multi-factor authentication is utilized where necessary to provide an additional layer of security.
Despite these efforts, clients are responsible for securing their own devices and internet connections when accessing our services. We cannot be held responsible for breaches or unauthorized access that occurs due to weaknesses in client-side security measures.
Data Retention and Disposal
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by Canadian law, including IRPA where applicable. When data is no longer needed, it will be securely disposed of or anonymized.
- For immigration-related services, personal data will be retained in compliance with IRPA and PIPEDA requirements.
- Financial transaction data will be retained as required by Canadian tax and accounting laws.
Client Rights under PIPEDA and IRPA
Clients have the right to:
- Request access to the personal information we hold, including a full record of data collected, processed, and stored.
- Request correction or updates to inaccurate or incomplete personal data.
- File a complaint with the Office of the Privacy Commissioner of Canada if they believe their data is being mishandled in violation of PIPEDA.
For services involving immigration under IRPA, we will comply with all applicable regulations, including the handling and retention of data for regulatory or governmental purposes.
Limitations of Liability and Dispute Resolution
In the event of any dispute, the following terms will apply:
- Liability: Our company limits its liability to the extent permitted by Canadian law. We shall not be held liable for unauthorized access or breaches caused by client negligence, external cyberattacks, or third-party service providers.
- Dispute Resolution: In the event of a dispute regarding the use of electronic signatures or data processing, both parties agree to resolve the matter through mediation before pursuing legal action. The applicable jurisdiction will be the province in which our business is registered.
Acknowledgment
By using our services and agreeing to this policy, you acknowledge that:
- You have read and fully understood the terms outlined in this policy.
- You provide explicit consent to the collection, use, and storage of your personal data, and agree to the use of electronic signatures as legally binding.
- You consent to online payments being the sole method of transaction and agree to adhere to the terms set forth regarding payment security and regulations.
- You understand that this policy complies with Canadian laws such as PIPEDA, IRPA, and relevant financial and privacy regulations.
Contact Information
If you have any questions, concerns, or requests regarding this policy, please contact us at:
Bizoso Consulta
735D 2967 Dundas ST. W
Toronto, ON
www.bizoso.ca
[email protected]