1. Introduction
Bizoso Consulta is committed to ensuring the highest standards of compliance with the regulations set forth by the Canadian government regarding the collection, storage, and handling of customer data. This Know Your Customer (KYC) policy outlines the procedures and measures we adopt to verify the identity of our clients and to ensure the security and confidentiality of their personal information.
2. Objectives
- To verify the identity of our clients to prevent identity theft, financial fraud, money laundering, and terrorist financing.
- To comply with applicable Canadian laws and regulations.
- To protect the integrity of our consulting services and maintain the trust of our clients.
- To ensure the security and confidentiality of customer data, including ID card details, passport details, mobile numbers, email addresses, and home addresses.
We collect only necessary client information, including full name, date of birth, residential address, contact details, and government-issued ID (e.g., passport). This data is gathered for identification, risk assessment, and service facilitation purposes.
3. Regulatory Framework
This KYC policy is designed to comply with the following Canadian regulations:
- The Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).
- The Personal Information Protection and Electronic Documents Act (PIPEDA).
- Guidelines issued by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).
4. Customer Identification Procedures
Bizoso Consulta will collect and verify the following information from each client:
- Full Name
- Date of Birth
- Nationality
- Residential Address
- Contact Information (Mobile Number and Email Address)
- Government-issued Identification (ID card, Passport)
Verification Methods:
- In-Person Verification: Clients may be required to present their identification documents in person.
- Remote Verification: Clients may submit scanned copies of their identification documents through secure online portals. Video calls may be used for additional verification.
- Client information is verified through secure channels, either in person or remotely, using encrypted portals. For high-risk clients, Enhanced Due Diligence (EDD) measures may be applied, such as additional document verification or ongoing monitoring.
5. Risk Assessment
Bizoso Consulta will conduct a risk assessment for each client based on:
- Geographic Risk: Countries of origin and residence.
- Service Risk: Types of services requested.
- Transaction Risk: Size and frequency of transactions.
Clients will be categorized into different risk levels (low, medium, high) and appropriate due diligence measures will be applied accordingly.
6. Enhanced Due Diligence (EDD)
For high-risk clients, Bizoso Consulta will perform Enhanced Due Diligence, which includes:
- Detailed verification of source of funds.
- Frequent monitoring of transactions.
- Periodic review of client information.
7. Record Keeping
Bizoso Consulta will maintain records of all identification documents, account files, and business correspondence for a minimum of five years after the end of the client relationship or transaction. These records will be securely stored and will be accessible only to authorized personnel.
8. Data Security
Bizoso Consulta will implement robust data security measures to protect client information, including:
- Encryption of data during transmission and storage.
- Access controls to limit data access to authorized personnel.
- Regular security audits and assessments.
9. Employee Training
All employees involved in client onboarding and data handling will receive regular training on KYC procedures, data protection, and compliance with Canadian regulations.
10. Reporting
Bizoso Consulta will report any suspicious transactions or activities to the appropriate authorities as required under the PCMLTFA. Employees are required to promptly report any unusual or suspicious activities to the compliance officer.
11. Review and Update
This KYC policy will be reviewed annually or as required to ensure compliance with regulatory changes and to improve procedures. Any updates will be communicated to all employees and stakeholders.
12. Compliance Officer
Suspicious activities are reported to relevant authorities in line with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA). A designated Compliance Officer ensures all KYC processes meet regulatory standards.
Bizoso Consulta will appoint a Compliance Officer responsible for:
- Implementing and overseeing the KYC policy.
- Ensuring compliance with all regulatory requirements.
- Reporting to senior management on the effectiveness of KYC measures.
13. Client Rights
Clients have the right to:
- Access their personal information held by Bizoso Consulta.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for the processing of their data, subject to legal or contractual restrictions.
Clients can access, correct, or withdraw their personal information, subject to legal obligations. Bizoso Consulta ensures transparency in how client data is used and protected.
This KYC policy aligns with Canadian privacy laws to safeguard client information and maintain regulatory compliance.
By adhering to this KYC policy, Bizoso Consulta aims to foster a secure and compliant environment that upholds the highest standards of integrity and trust in our consulting services.