No Services Before Payment:
Our company maintains a firm policy of "No Payment, No Service." This means that any request for services, consultations, or project work will only begin once the invoice is fully paid and the payment status is updated to "Paid." Clients are responsible for ensuring timely payment, and any delays in payment will result in delays in the commencement of services. This policy applies to all clients, regardless of the nature or urgency of the request. It is designed to protect both parties and ensure that the transaction is clear and transparent.
Red Flag Regions:
We have identified certain regions as high-risk for non-payment based on a consistent pattern of delayed or incomplete payments. To mitigate financial risk and ensure business continuity, clients from these regions are required to adhere to a strict pre-payment policy. No services, consultations, or project work will be initiated until the invoice is paid in full and the payment status is confirmed. Below is an in-depth explanation of each region and the reasons for this policy:
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Lahore:
Due to multiple incidents of delayed payments, outstanding balances, and unresolved invoices, all clients from Lahore are considered high-risk. Many clients from this region have failed to meet payment deadlines or have left invoices unpaid, disrupting our workflow and service delivery. To avoid further complications, services will only commence once payment is received and verified in full. -
Gujrat:
Clients from Gujrat have a history of partial or incomplete payments, which has led to financial losses and delays in project timelines. These clients must now settle their invoices upfront before any work begins. This policy ensures that all services rendered are adequately compensated and prevents the recurrence of previous payment issues. -
Sheikhupura:
Sheikhupura has shown a pattern of repeated non-payment from various clients. Multiple attempts to collect overdue balances from this region have been unsuccessful, leading to a more stringent pre-payment requirement. No work or consultation will be carried out until full payment is confirmed. This strict measure protects our business from further financial exposure. -
Mandi Bahauddin:
Clients in Mandi Bahauddin have caused significant delays in payment, often requiring extended follow-up efforts. To streamline operations and avoid further financial discrepancies, we have instituted a mandatory full-payment policy for clients from this area. Only after payment is made in full and cleared will services be provided. -
Gujranwala:
Historical data shows that many clients from Gujranwala have failed to complete payment for services rendered, leading to financial strain on our operations. As a result, we no longer process any service requests from this region unless payment is made in advance. This policy ensures that we are fully compensated for our work before any resources are committed. -
Non-Pakistani Residents in Pakistan:
Non-Pakistani (Specially Afghan Citizens) residents living in Pakistan have also been flagged as high-risk due to recurring issues with payment. Clients in this category have either failed to pay invoices or required significant follow-up to secure payments. As a precaution, we require full and verified payment before providing any services to these clients. This applies to all non-Pakistani residents, regardless of their current location within Pakistan
The regions listed above have demonstrated a pattern of non-payment or payment delays, which has negatively impacted our operations. To protect our business and ensure the timely delivery of services, we require full upfront payment from clients in these high-risk areas. This policy is non-negotiable and will be strictly enforced to maintain operational efficiency and financial security.
No Exceptions:
This policy is strictly enforced, and there will be no exceptions. For clients in the flagged regions or who fall under the high-risk category, requests for services, inquiries, or consultations will not be processed or entertained unless the invoice status shows as "Paid." This applies to all forms of communication and service requests, including but not limited to emails, phone calls, and in-person inquiries. By adhering to this policy, we ensure that all transactions are secure, avoiding potential conflicts and ensuring that both our time and the client’s needs are respected.
Conclusion:
By enforcing this payment policy, we create a more efficient and secure process for all parties involved. This approach eliminates ambiguity regarding payment expectations, reduces the risk of non-payment, and allows us to focus on providing high-quality service without the complications of unpaid invoices.
Applicable Date: 13 August 2024 : 13:00 Hours
Rev: 1.0.1