At Bizoso Consulta, we are committed to providing high-quality services to our clients. However, refunds will only be processed under limited and specific conditions as outlined below. By engaging our services, you agree to the terms of this strict refund policy.
1. No Refunds for Completed Services
- Refunds are not provided once services have been rendered or the application process has begun.
- All fees paid for consultancy, visa processing, or other services are considered non-refundable upon service initiation.
2. Limited Refund Eligibility
Refunds will only be considered in the following cases:
- Service Not Initiated: The client cancels services within 48 hours of payment and before any work or processing begins.
- Visa Application Rejection: A partial refund may be granted if the visa application is rejected by immigration authorities, provided all required documents were submitted by the client in a timely and accurate manner.
- Service Unavailability: If Bizoso Consulta is unable to provide the agreed-upon service due to unforeseen circumstances on our end.
3. Non-Refundable Fees
The following fees are strictly non-refundable:
- Administrative or processing fees.
- Government fees, visa application charges, or third-party costs.
- Service fees for consultations, assessments, or any work already performed.
4. Refund Request Procedure
To request a refund (if eligible):
- Submit a written request via email to help@bizoso.ca within 5 calendar days of the event causing the refund request.
- Provide the following details:
- Proof of payment.
- Reason for refund and relevant supporting documentation (e.g., visa rejection letter).
5. Refund Review and Processing
- Refund requests are reviewed on a case-by-case basis.
- Clients will be notified of the decision within 10 business days.
- Approved refunds will be processed within 15 business days via the original payment method.
6. Certified Identification Requirement
Clients must provide a certified copy of their identification to verify and process refunds.
7. Strict Compliance
Refunds will not be considered under the following conditions:
- Failure to provide accurate and complete information during the service process.
- Delays or errors caused by the client (e.g., missed deadlines, incorrect documentation).
- Dissatisfaction with the outcome of services already rendered.
8. Policy Amendments
Bizoso Consulta reserves the right to update or modify this Refund Policy at any time without prior notice. Clients are encouraged to review the policy regularly.
Contact Information
For refund-related queries, contact us:
- Email: help@bizoso.ca
- Phone: +1-548-963-0113 | +1-437-524-6729
This policy ensures a clear understanding of refund eligibility and enforces strict adherence to the terms outlined. Thank you for choosing Bizoso Consulta.